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PRIVACY
and
SECURITY
POLICY
Exela Hearing Services
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CUSTOMER INFORMATION
Exela Hearing Services does not sell, give away, or make any client
information public, or available to anyone outside of our organization
unless we ask our customer's permission in advance, and then, only for
a good reasons such as safety, security or when required by law. We
feel very strongly about your privacy, as well as our own.
We periodically send email to notify owners of our advanced hearing
devices to notify them of newer products, or notices concerning safety,
upgrades, recalls, or other important topics. But we only do this if
you opt din to the support list on our web site or when you were in
our offices.
COOKIES, WEB BUGS, other Tracking
Technologies and Your Privacy
Cookies are a few lines of
information that web servers place on your
computer to track things such as your shopping cart, a valid login, or
other information. A typical cookie of ours looks like this:
EHSVISITORID = ZX78E4H00#a3341 SAT, 22-Nov-2011 16:32:11
GMT ExelaHearingServices.com/
The first item is to identity your browser (not you) when on the site
for this session. It is followed by the expiration date of the cookie,
and finally a the server that issued the cookie. We NEVER place
passwords or other private/personal information inside of cookies. They
simply make it easier for us to serve you while on the web site for the
current session.
For the most part, cookies are harmless, however, when combined with
other technologies or practices such as "Web Bugs" (also known as Clear
GIF technology) they can be used to track your "web surfing habits,"
purchasing patterns, and possibly even to identify you and your email
address (and maybe even your physical name and address) along with all
the other data they have collected about you. Exela Hearing Services
does do not approve of these practices, nor do we knowingly participate
with any of the companies that do this sort of thing. We feel
that if someone wants to know where you've been, they need to ask you,
and you should also have the right to say "NONE OF YOUR BUSINESS, Thank
you." Some companies participate and don't even know it. To
prevent some of this from happening, you can set the security settings
on your browser to "allow cookies to be read only by the site that put
them on your computer." This does not interfere with purchases,
shopping carts, forms, or other legitimate uses that we are aware of.
Deleting our cookies from your browser will not interfere with any of
the services we provide except to log you off of our systems (until you
log on again).
CREDIT CARD PURCHASES
Purchases using a credit card made
from us across the Internet are made
only on secure servers. ALWAYS look for the Yellow Lock symbol (Yellow
Padlock) in the bottom status line of your browser when entering your
credit card numbers. Another indicator of a secure connection is when
your URL line (location) begins with "https://"
and
not
http:// (note
the "s" for secure). If you
don't see these indicators, DO NOT enter
your credit card or any personal information!
If you have questions, please don't hesitate to call us and ask. We are
happy to assist you in understanding our policies.
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